See Decipher discuss the Susan Boyle case on Channel 4 news here
Much was made in the press about ITV not earning any revenue from all the people watching the clip of Susan Boyle on Britain’s Got Talent on YouTube. This has been described by various commentators as a missed revenue opportunity, and a commercial failure for ITV. This completely misses the point. Over 50 million people tuned into watch the Susan Boyle clip on YouTube. It was the best two minute ad for a TV programme that has ever been distributed and ITV didn’t pay a penny for the privilege. You have to ask how many posters a TV company would have to buy to get an equivalent, media impact. The only statistic of interest should have been the uplift in audience, from the episode before to the episode after the YouTube explosion of Miss Boyles version of Les Miserables. There was a 2 million uplift.